Response to COVID-19: An Important Message To All Of Our Patients.

Dear patients,

In relation to the recent outbreak of the Coronavirus COVID-19 both nationally and internationally, many of you may be feeling uneasy. We wanted to reassure you that we are taking all necessary steps to ensure that we continue to support the health and safety of our valued patients and staff. We are closely watching the recommendations of NSW Health, and will continue to keep you informed of what our clinic is doing to manage things as best we can.

As an accredited practice we have always been vigilant with our practice cleanliness and hygiene, including the use of disposable face sheets and gowns as well as washing all our shorts and linen.  We have strict handwashing protocols between each consultation which we will continue to follow.

Due to concerns regarding the COVID-19 virus we have enhanced our infection control procedures by:

• wiping down all hard surfaces regularly, including doorknobs, light switches, keyboards, gym equipment etc.
• we have placed a big bottle of hand sanitizer at the front desk and ask all our staff and patients to sanitize their hands when entering and leaving the practice.

Please adhere to the following guidelines with respect to attendance of your appointments at Maroubra Road Physiotherapy.

• If you have any of the following symptoms including sore throat, cough, fever or shortness of breath, we ask that you reschedule your appointment with us. It is recommended that you follow the guidelines of the NSW health department.
• To ensure your safety and the safety of our team, we are requesting for all patients to wear a mask while in the practice. Please can you bring a mask to your appointment. If you do not have a mask, you will be able to purchase one from our reception staff for a nominal fee.

Thank you for understanding.

As always, please feel free to contact us if you have any concerns or questions on 9314- 3888.

Best wishes

Maroubra Road Physiotherapy